The responsibilities of cultural leaders today are awful (in the old sense of inspiring awe) and I wouldn’t swap places for a minute. But they are awful because they are so important. It might be a long time before the attention of those who run our great institutions can shift from rescue to recovery, but they should already be asking what they are saving and why. My guess is that every cultural institution will have to renew its relationship with its audience, and that empathy will be one of the most important assets they can bring to that process. Then, the museum educators might prove to be the most important members of staff – if you can win back their trust.
Sorgente: What are we saving, and why? – François Matarasso